Run your Amazon seller account like the big brands do!

Copilot by IntelEcommerce is for CPG brands running roughly 10 to 100 ASINs on an Amazon seller account. You've outgrown doing it yourself, you can't justify a full-time e-commerce professional at six figures plus benefits, and you don't want a consulting agency charging a retainer plus a percentage of your sales.

Think of it as your fractional Amazon marketplace team, handling the technical and time-consuming parts of the account. If your catalog runs into the thousands of ASINs, you almost certainly need in-house staff and this isn't the right fit.

A subscription, billed monthly or quarterly. The same amount every cycle no matter how much you send, with no commission on your sales and no long-term contract.

We'd rather give you the number in context on a fifteen-minute call, once we know your catalog and what you actually need. If it isn't a fit, we'll say so there.

Yes and no. An Amazon agency would charge you a retainer plus commission on your sales and put you in a long-term contract. We don't. This is a month-to-month subscription that fulfils your technical requests for a predictable fee, with no commissions and no surprises. You can request as many tasks as you like and they get completed one at a time.

An agency also gives you consulting and a regular cadence of meetings. We cover the execution part of an agency's work, without the meetings. It's the middle ground between doing it yourself and hiring a consulting agency, with more flexibility — you can pause or cancel anytime when you don't have work to send.

Good question. The annual cost of a full-time senior e-commerce manager runs well into six figures plus benefits, and good luck finding one available. On top of that, you may not always have enough work to keep them busy, so you're paying for time you can't use.

Here you pause and resume the subscription as often as you need, so you only pay when you have work to be done.

No. Add as many tasks as you need to your queue. They get completed one at a time, in the priority order you set on your private board.

Generally one ASIN, one campaign, or one case. Work that applies at the account or brand level — a pricing rule, a promotion, a compliance appeal — counts as a single task even though it touches many products.

If a request is really several jobs wearing one sentence, we'll split it into multiple tasks and tell you before we start, so the queue reflects the real work.

Every request lives in one of three columns. Backlog holds everything you’ve asked for, in the order you ranked it. In progress holds the single task being worked right now. Done holds what’s finished and ready for your review.

You reorder the backlog whenever your priorities change, and the next task we pick up is whatever sits at the top when the current one closes. Nothing is hidden from you — the board is the same one we work from.

The task gets parked. Parked work sits outside the active column, waiting on a case, an appeal, or a review that only Amazon can move — and while it's parked, your delivery clock isn't running on it.

The slot frees up immediately and the next task in your queue starts. That way a three-week case with Amazon doesn’t block the twelve other things you need done. We chase the parked item and move it back into progress the moment it clears.

The same applies when we’re waiting on you for an asset, an approval, or an answer.

No — Copilot doesn't guarantee 24 to 48 hours. It's an average across requests, and how fast Amazon replies isn't ours to control, so we won't turn that average into a promise.

Simple, self-contained work usually lands well inside that window. Complex requests take longer and may be broken into several tasks, and anything blocked on Amazon parks until Amazon moves.

You may not have enough work to fill an entire month. Perhaps you only have one or two requests right now. That is what pausing is for.

Billing cycles are 31 days. Say you sign up, use the service for 21 days, then pause. The billing cycle pauses and you keep 10 days of service to use anytime in the future. Pausing also locks in your current rate and protects you from future price increases.

Through Trello, with a lot of flexibility in how. Most clients post directly to their private board, where they can see the status of every task. Others share Google Docs, send emails, or record a short Loom video if they'd rather not write long messages. If it can be linked to or shared in Trello, it works.

Your subscription includes SellerCopilotAI, our own monitoring software, so you can watch your account without waiting for us to tell you what happened. It sits alongside the task board: the board shows the work, the software shows the account.

It's part of the plan, not an upsell, and it's how problems get flagged before they turn expensive.

One Amazon account per subscription. Throughput is one task at a time, so putting several brands on one subscription would just mean each of them gets a fraction of the service.

If you manage more than one brand or marketplace account, add a second slot — a second subscription with its own queue.

No. There is a fifteen-minute intro call before you subscribe so you can decide if this is a fit. After that, everything runs through the board. No standing calls, no status meetings, no quarterly reviews.

Yes. Extensive graphic design such as 3D modeling or animated graphics, video production, account or ASIN suspensions, sales forecasting, and product innovation.

We do build and roll out A+ content and Brand Stories — but we don't produce the illustration, 3D, or video assets that go inside them. If in doubt, contact us to confirm before subscribing.

For plans billed quarterly there is a 30-day money-back guarantee. For plans paid monthly, 7 days.

You can also book a call anytime if you have questions or want to understand the scope before starting a subscription.